Policies

CANCELLATION POLICY
Easy Gourmet Meals realized that there will be times that you may be unable to make your session due to emergencies or illness. If you find yourself in this type of situation, we will be happy to make your meals for you to pickup. Sometimes we can accommodate a last minute registration - so just call us.

PAYMENT POLICY
Easy Gourmet Meals accepts credit cards and checks. Payment is processed when you place your order. All payments are expected three days prior to your session date. If you are scheduling a session far in advance and would like to wait to make payment until closer to the session date, then please contact us. We will hold your order for you and contact you for payment three days in advance. If you have any questions about your payment or any problems when placing your order, please contact us.

PRIVACY POLICY
Purpose and Scope
This policy discloses what information we gather about you when you visit www.easygourmetmeals.com or place an order on the web site. It describes how we use that information and how you can control it.

Information Easy Gourmet Meals Gathers
Easy Gourmet Meals collects two kinds of information about users:

Data that users volunteer by registering during the order process or to receive news and product information, entering contests, or completing surveys.
Aggregated tracking data that we collect when users interact with us.

Personal Information
We use the personal information you provide voluntarily to send information that you've requested and to fulfill orders. The specific use of your personal information varies, depending on how you contact us:
When you register with Easy Gourmet Meals to receive news and product information, you must provide an email address. You must also check the box that says “I would like to receive monthly newsletters from Easy Gourmet Meals!” We will never share or sell your personal information. Ever! It is for internal purposes only.
When you order products and services you must supply us your phone number so that we can contact you if there are any questions about your order. If you would like to be added to our mailing list then you must provide an e-mail address. You must also check the box that says “I would like to receive monthly newsletters from Easy Gourmet Meals!”

When you enter a contest or survey, we may ask for your name, address, and email address so we can administer the contest and notify winners.

We release personal information when we believe that release is appropriate to comply with the law, or to protect the rights, property, or safety of Easy Gourmet Meals, our users, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Aggregated Tracking Information
We analyze visitors' use of our sites by tracking information such as page views, traffic flow, search terms, and click through in order to improve our site. We may share this anonymous traffic and demographic information in aggregate form. This information can not identify an individual user.

Log Files
We use various log entries to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. These log entries are not linked to personally identifiable information.

Cookies
Easy Gourmet Meals uses cookies to manage the order process. During that process, non-personal identification information will be stored on your computer so we can track your progress through our system. A cookie is a small data file sent to your browser from a web server to be stored on your hard drive that allows us to track your process through our system. In the future however, a cookie may be sent when you register or sign in to this site. With your consent, cookies can store information from forms you fill out to create a user profile so that you do not have to re-enter the information each time you visit.
If you do not want your personal information to be stored by cookies, you can configure your browser so that it notifies you whenever a cookie is received so you can decide each time if you accept them or not. However, the use of cookies is necessary to use the on-line order system. Your browser help should include precise instructions explaining how to define the acceptance of cookies.

IP Addresses
Our website also automatically captures IP addresses. We use IP addresses to help diagnose problems with our server, to administer our website, and to help ensure the security of your interaction with the website. These IP addresses are not shared with any third party.

Services
This site may contain links to other sites. Easy Gourmet Meals is not responsible for the privacy practices or the content of other Web Sites.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All the data regarding users, their computers' system information and benchmark results are stored on a server. This server is located in a locked and guarded space and only authorized personnel have access to the database containing given user names and passwords.

Notification of Changes
If we change our Privacy Policy, we will post those changes on www.easygourmetmeals.com. If we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via email. Users will be able to opt out of any new use of their personal information.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us and from our partners at the point where we request information about the user.

This site gives users the following options for removing their information from our database so that they no longer receive future communications or access to our other services:

You can send email to "privacy@easygourmetmeals.com", stating your request.

You can reply to any unwanted communications that you receive, stating your request.

Reviewing Personal Data
You can review and validate the information that we have collected about you by sending email to "contactus@easygourmetmeals.com" and requesting a review on your personal data.

Contacting the Web Site Administrator
If you have any questions or comments about this Web Site, you can contact "webmaster@easygourmetmeals.com".